1995 Capstone Abstracts
A Survey of Software Licensing Policy and Practice in Portland, Oregon
New computer hardware and software technologies have advanced beyond the ability of the legal system to keep pace, both in the United States and internationally. This project examines the policies and policy implementations that organizations in Portland, Oregon use to limit software copyright infringement, legally imposed monetary sanctions, and adverse publicity.
An Exploration of the Perceptions and Use of Networking Certifications for Information Systems Managers
This project evaluates the significance of vendor-sponsored computer networking technical certifications to information systems (IS) managers. It seeks to determine if certifications are perceived by IS managers as indicators of the holder's technical competence and professionalism and if certifications are being used by management in employment, compensation, and promotion decisions.
A Model for Managing ISO 9002 Compliance within a Manufacturing Automation Systems Department
The ISO 9000 series of quality standards and guidelines has become an internationally recognized set of tools for structuring, certifying, and maintaining quality systems. A search of the literature, existing factory quality systems documentation, and interviews with the Automation Systems Department ISO 9002 coordinators in three factories within the company, identified eight elements that needed to be addressed at the automation systems department level. A model presents policies and procedures designed to address these elements.
Development of a Hypertext Interface for use with the Product CSDB (Corporate Subject Database)
This project explores the problem of building a hypertext interface to an existing relational database. It includes a review of methodologies and tools, designing a conceptual model, constructing a prototype, and consideration of future directions.
Analyzing Customer Satisfaction Data for use in Employment and Training Program Design
Social services agencies have been slow to recognize the importance of customer satisfaction to their enterprises. This project documents the review of current tools being used by The Private Industry Council, Inc. and from other similar entities; and surveys both users and providers of customer satisfaction data currently being collected.
Customer Connection via the Internet: A Competitive Advantage Model for Merix Sales and Marketing
Despite the mass media coverage on the growth of the Internet, there is lacking a good understanding as to what an organization can and should do once the connection is made. This project explored the utilization of the Internet for creating competitive advantage within the Merix sales and marketing functions.
Electronic Distribution of Computer Software
The purpose of this project is to discuss issues regarding the electronic distribution of computer software from the manufacturer to the customer. Issues and costs of electronic software distribution (ESD) are reviewed from both the manufacturer and the customer perspective.
Leveraging Information Technologies to Streamline Materials Procurement Processes in a Personal Computer Manufacturing Firm
In response to increased competition many firms are streamlining their organizations in an attempt to eliminate excess and cut operating costs. This project documents the results of the Supplier Activated Materials (SAM) pilot program designed to streamline the raw materials procurement process.
Staffing a School District Information Technology Department with K-12 Students
School districts are under pressure to provide students with training and knowledge of information technology and information resources at a time when school districts have inadequate financial resources to fully fund a technology rich environment. This project documents whether or not students are capable of staffing an Information Technology Department and related policy issues.
Comparing the Workforce 2000 Employee Prototype and Learning Theory to Existing Training and Education Delivery Systems to Identify Competitive Programs and Their Components
In spite of abundant information about work place skill requirements and effective teaching techniques, many educational institutions are not using the techniques and tools that would enhance initial and continuing learner preparation. This project documents existing learning theory and work place requirement studies; evaluates post-secondary institutions; and describes sample educational efforts based on adult learning and workplace needs.
Examination of the Implementation of a Cross-Functional Work Team as the First Step in the Application of Concepts and Methodologies of Business Process Re-engineering in an Information Systems Organization
Business Process Re-engineering has been touted as a strategy that can result in large scale gains in efficiency and productivity. This study examines the implementation of a cross-functional work team in order to compare the actual experience with current work team literature, and to examine the question: Do cross-functional work teams outperform more traditional work groups?
Application Software Acquisitions Policy and Its Ramifications: A Case Study of Fujitsu Computer Products of America
The acquisition of application software has great potential for process problem solving for companies. If done with no controls, it can lead to problems in hardware and software incompatibility, cost control, and transferring information between departments. This project examines the present situation at FCPA and suggests an alternative in the form of a policy that balances the needs for control and creativity.
Collection and Identification of Business Functions as an Initial Step in Creating a Business Recovery Plan
Disasters are constantly in the news. Business recovery plans are created to provide a means to recover from all forms of work stoppage -- including major disasters. A business analysis project was conducted, using North Pacific Insurance Company as one case.
Integrating Systems Planning with Overall Corporate Plans and Goals: A Case Study
This project is a case study of a multi-divisional corporation's situation as it relates to systems planning. The study examined the integration of systems planning with overall corporate plans and goals.
Outsourcing Remote On-Line Network Management: A Review of Transitionary Critical Success Factors
A migration from internal on-line network management to external remote on-line network management demands adjustment on the part of both the computer industry as a whole and individual management teams. This project examines the evolutionary process which has resulted in low cost, high quality remote management of on-line networks.
Using the Requirements Process as a Foundation for Evaluating and Selecting New Online Information Technologies
If a quality product is one that conforms to customer requirements, then in order to meet a corporation's objectives to deliver products of high quality, we need to collect requirements and link all product decisions to those requirements. This project describes a process for collecting requirements that is extendable to both product development and product selection decisions.
Cost Allocation and Transfer Pricing in State Government Data Networks
State data communication networks have significantly moved to multi-protocol/multi-vendor based networks. Advances in technology coupled with lower costs have significantly increased the demand for data networking communication investments for state governments. This project reviews the use of cost allocation methodologies currently found in state government data communication networks.
Design Analysis of a Prototype Expert System for Media Tool Selection
High technology is rapidly producing the type and number of tools necessary for creating software applications. The purpose of this project is to apply object-oriented design principles and expert knowledge towards the analysis and initial design of an expert system for selecting media tools, i.e., printed manuals, hypertext applications, and multimedia applications.
Medical Charting with MedicaLogic's ClinicaLogic Software: A Comparison of Two Physicians Experiences with Electronic Patient Medical Records
The future of medicine will see the extensive computerization of the medical office. The use of electronic patient medical records will be the focal point of high quality health care decision support systems. This project evaluates the results of structured interviews with an internal medicine specialist and an orthopedic surgeon regarding their experience using PC medical record software called MedicaLogic's ClinicaLogic.
Assessment of the Usability of a Software Design Tool Used for Computer Chip Design in a Large, Multinational Company
There are a number of software design tools used in MYCHIP Corporation for designing computer chips. This project attempts to assess the usability of one of the design tools by identifying the critical factors that affect usability and obtaining user feedback on the impact of each of the critical factors on their productivity when using the tool.
Small Business Computer Acquisition Model: A Case Study
If information systems are capable of providing a competitive edge to small businesses and influencing the operation and success of the venture, then the construction of the information system is of vital concern. This project investigates and documents the acquisition of computer systems for small business owners and suggests that current methods of acquisition are obsolete or at least haphazard.
Strategies for Success: A Comparison of Critical Success Factors in Transitioning To PC-Based/Client-Server Applications Development
Moving from a mainframe, procedurally-oriented development environment to a client-server development environment requires a major adjustment on the part of both the development staff and the customer. This project analyzes the different approaches and methodologies used by application development teams in the transition to client-server applications development and evaluates the results both in terms of the teams' success in implementing new applications and in building a foundation for subsequent development and enhanced efforts.
Maximizing Information Systems Resources in a Multi-Project, Cross-Functional Organization
This project presents a model which describes the current state of integrated project management, and explains the dilemma faced by modern software development organizations: How to assign the "right" technical resources to projects in a rapidly changing technological environment.
Should Mentor Graphics' Software Support Division Allow Customers to "Surf" the Internet into our Data Pool?
This project explores the idea of providing software support for complex engineering software over the Internet. It addresses the question of whether Mentor Graphics' Software Support division should develop and offer a World Wide Web server so customers can obtain information by using a browser tool.
Issues—A First Step in Implementing Flexible Manufacturing
This project defines flexible manufacturing systems (FMS), types of FMS, successes and failures of FMS, examples of FMS, and a framework for FMS planning. Implementation issues of FMS applicable to manufacturing organizations are presented.
Lack of Access to the Information Superhighway: What Questions Must be Asked to Determine the Impact?
The Internet and the World Wide Web appear to be the on-ramp to the information superhighway. What will be the impact on American society and on the world community of leaving some of our members behind? This project develops a series of questions which, once answered will provide the beginnings of an answer to this question.
A Comparison of Engineering Change Order Methodologies in Electronic Manufacturing Organizations
Effective design, management and operation of Engineering Change Order (ECO) systems in modern manufacturing operations are becoming critical components for competitive survival. In this project, engineering and documentation personnel from electronic manufacturing organizations were interviewed and the ECO systems at their companies were compared.
An Approach to Dynamic Part Selection Within Component Library Management
Existing electronic design and analysis (EDA) design tools employ static part selection technologies as a means of acquiring parts from an EDA component library. This study identifies the problems associated with static part selection, and promotes a dynamic approach.